Rationale Behind Our Privacy Policy

Commitment to Your Privacy

Our company is steadfast in its commitment to protect your privacy. This Privacy Policy elucidates our practices regarding data collection, usage, and security.

1. INFORMATION WE ACCRUE

The personal information collected and held about you includes but is not limited to:

• your name, address, email address, age, gender, tax file number, citizenship, contact information;
• payment details, such as your credit card details;
• details of service or product undertaken with us;
• other information provided voluntarily by you, for example in response to surveys or competitions.

Policy detail

How do we collect your personal information?

We collect personal information about you in a number of ways, including:

• directly from you, for example when you:
• Order our service or product;
• provide information to us in person or by phone, email, in an application form;
• submit information through our websites; and

from third parties, such as:

• Organisation's commercial partners;
• other government departments and agencies;
• social media sites such when you contact or otherwise engage with Organisation through these social media sites; and

Where we engage with you multiple times over a short period in relation to the same matter, we may not provide you with a separate notice about privacy each time we engage with you.

2. Data Access and Management

We use your personal data for the following purposes:

• Identification and authentication: We use your identification information to verify your identity when you access and use our Services and to ensure the security of your personal data. This is so we can comply with our contractual obligations to you.
• Operating the Services: We process your personal data to provide the Services you have requested. This is so we can comply with our contractual obligations to you.
• Improving our Services: We analyze information about how you use our Services to provide an improved experience for our customers of all our Services, including product testing and site analytics. It is in our legitimate business interests to use the data provided to us for this purpose, so we can understand any issues with our Services and improve them.
• Communicating with you: We use your personal data when we communicate with you, for example, if we are providing information about changes to the terms and conditions; if you contact us with questions throughout the application process; or for sending you newsletters and publications. It is in our legitimate interests that we are able to provide you with appropriate responses and provide you with notices about our Services.
• Marketing: We use your personal data to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalize the marketing messages we send to you. It is in our legitimate interest to provide more relevant and interesting advertising messages. Where necessary or required by law, we will obtain your consent before sending such marketing messages.
• Exercising our rights: We use your personal data to exercise our legal rights where it is necessary to do so, for example, to detect, prevent and respond to claims of fraud, intellectual property infringement claims or violations of law or our standards of conduct, university policies, or our terms of use.
• Complying with our obligations: We process your personal data to, for example, carry out fraud prevention checks or comply with other legal or regulatory requirements, as required by law.
• Customizing your experience: When you use the Services, we use your personal data to improve your experience of the Services, such as by providing interactive or personalized elements on the Services and providing you with content based on your interests. It is in our legitimate interests to provide you with a customized experience.
• Keeping our records accurate and up-to-date: This processing is necessary to comply with legal obligations and to serve our legitimate interests in efficient management and administration.

In addition, we may use your sensitive personal data for these and other purposes, including:

Statistical reporting: Information revealing racial or ethnic origin that may be voluntarily disclosed during the application process may be used for purposes of statistical reporting related to diversity and/or to comply with legal or regulatory requirements.

We may also anonymize your personal data in such a way that you may not reasonably be re-identified by us or any other party, and we may use this anonymized information for any purpose.

3. Third-party Information Sharing

We reserve the right to disclose your personal data within our corporate family, including any affiliates and subsidiaries, as well as with third-party entities such as business partners and subcontractors as required for business operations.

Our advertising partners may receive anonymized data necessary for targeting relevant ads, but your specific personal details will remain confidential. Additionally, we may share your information with analytics and search engine providers to help improve our website.

In case of a company restructuring, such as a merger or sale, your personal information may be part of the assets transferred.

4. Measures to Secure Your Information

Privacy and user benefit are of the utmost importance. Your privacy is protected by using modern security technology. This means that it is ensured that appropriate security measures are in place to protect your information. Your privacy is respected. Individual user details are collected only where permission has been given to do this. Personal information collected will be used only for the purposes for which it was originally collected and can be deleted securely if requested.

5. Your Data Ownership Rights

You have certain rights regarding your personal information, including the right to access, rectify, and delete your data. To exercise these rights or if you have any questions regarding our privacy practices, please contact us via email.

6. Ancillary Policies

Explicit Consent and Policy Acknowledgment

Your continued use of our site signifies your acceptance of our Privacy Policy and the accompanying Terms of Use. This section underscores the importance of your consent in the collection, use, and transfer of your personal information. We also clarify that non-agreement to these terms might restrict your ability to use our site effectively.

7. Cookies and Browser Settings

Cookies are small files that are stored on your computing devices. We use cookies to understand and save your preferences for future visits and compile aggregate data about network traffic and network interaction so that we can offer better network experiences and tools in the future. Cookies may be set by organizations other than Organization. Because the cookie policies of these third party service providers may change over time, you should review their policies by visiting their privacy policies directly. We also use targeting and advertising cookies, which may be set by Organization or by third parties. Users may disable cookies through their individual browser options. However, if you do not accept cookies, you may not be able to use some portions of our websites or technology network.

The following describes the types of cookies Organization uses on our websites:

• Required or strictly necessary cookies. These cookies are essential for our websites to operate correctly and to provide you with requested services. For example, we use cookies to authenticate you, so when you log on to Organization websites, we know who you are.
• Functionality cookies. We use functionality cookies to enhance website features, such as videos and live chat, and for personalization, such as storing your preferences (e.g. username and language selection). Functionality cookies may be set by Organization or by third parties whose services we have added to our websites. If you do not allow these cookies, you may not be able to use some portions of our websites or technology network, and some website may not work properly.
• Social media cookies. Social media cookies may be set by third parties to collect information about your social media usage.
• Analytics cookies. Analytics cookies collect information about your use of our websites and technology network, and help us improve the way it works. For example, analytics cookies identify the most frequently visited pages, record any difficulties you have, and show whether our advertising is effective. This allows us to see the overall patterns of usage, rather than the usage of a single person. We use the information to analyze the websites' traffic.
• Targeting/advertising cookies. We use targeting/advertising cookies to create profiles and personalize content. We may use third party products to market Organization’s services to you on third party websites. For example, if you visit Organization websites, you may then see advertisements for Organization on other websites.